About me

I am a customer service professional with over 12 years of experience in various industries, including e-commerce, education, and health care. I have extensive knowledge and skills in using Zendesk, Right Now, Intercom, Freshdesk, Jira, Re-Amaze, and other customer service platforms. I am proficient in Windows, MS-Outlook, and Google Docs and fluent in English.

I can work 40 hours per week and provide excellent service to your clients. I have a proven track record of increasing customer satisfaction, retention, and loyalty by resolving issues quickly and effectively. I am also a great team player who can collaborate with other departments and stakeholders to ensure the best outcomes for your business.

I am eager to join your team and contribute to your success.

Google IT Support Certified