Be sdr, tech, va customer support csr, tsr, sales closer

About this ad

This hourlie is for 5 days - 40 hours - I will be your email or phone support (8 hours per day) for 1 week of coverage.

I have almost 5 years of experience in customer relations and sales, which has truly helped me connect with and commit to my customers and clients. Plus 3 years of experience as an Assistant Listicle Writer, Curator, and Content Moderator for a digital media company.

A summary of my experience and expertise:

General VA
-Assisted 6+ Founders/CEOs (Mostly E-commerce with 1 Real Estate)
-Zendesk Macros Management (Coaching Business)
-Assisting new hires as SME
-Sales Development, Customer service improvements, upsell & cross-sell strategies

CSR, TSR & Sales Background:
-Outbound Sales / Sales Closer (B2C E-commerce)
-General Customer Support & SME (Skincare, 1 yr 5 mos)
-Telemarketing / Cold Calling (B2B Marketing)
-Auto Services Multi-persona support
-Zendesk Tier 1 Tech Support (Smart Devices)
-Inbound Sales Music Subscription (BPO) (1 yr)
-Technical/Billing Specialist Telecom (BPO)
-Financial Advisor Billing Services (BPO)
-Customer Service E-commerce & Retail (BPO)

Achievements: Maintained above-average metrics
Goals:
• Free you from time-consuming tech/customer support tasks
• Improve customer retention & satisfaction
• Higher conversions, sales, and customer loyalty

About the seller

Reviews on the ad

  • Isobel T. 29 days ago

    Great job. Patient with our amendments and speedy responses.

  • Paul A. 21 days ago

    Once again completed to wik with speed and courtesy, I reccomend 100%!

  • Erwan N. 7 days ago

    Another perfect job :-)

  • S D. 24 days ago

    Great work thank you

  • Qasim M. 3 days ago

    Very responsive and a great work

  • Richard W. 21 days ago

    Fantastic work

  • Kristian P. 27 days ago

    As usual, excellent. Thanks

  • Musanaph A. 21 days ago

    Fantastic, thank you for your support, advice and effort. Highly recommended.

  • Aaron O. 22 days ago

    Absolutely amazing work, great time and effort put into our project. Continued a good length of time and the support and quality offered was amazing. Highly recommend and any website work I will ever do I will do with Vishal!

  • Kashif H. 22 days ago

    Great Work, Really appreciate the effort

Order details€240

5 days
Contact the seller